Welcome to the website of Premier Point Services Limited. Your privacy matters to us, and we are committed to handling your personal data responsibly. This Privacy Policy explains what information we collect, why we collect it, how it may be used or shared, and your rights regarding your data. By using our website, www.premierpoint-services.com, you consent to the practices described here.

1. Personal Data We Collect

We collect personal data to provide better services and respond to your inquiries. This data may include:

  • Contact Information: Your name, email address, phone number, or any other information provided via contact forms or email.
  • Technical Data: Information such as your IP address, browser type, operating system, and device information collected automatically when you interact with the website.
  • Usage Data: Data related to your interactions with the website, such as pages visited, time spent, and navigation patterns.

2. Why We Collect Your Personal Data

Your personal data is collected for the following purposes:

  • Responding to Inquiries: To provide answers to your questions or follow up on your requests.
  • Improving Website Performance: To analyse traffic and user behaviour, allowing us to optimise functionality and content.
  • Compliance: To meet legal obligations or respond to lawful requests.

We will not use your personal data for direct marketing purposes unless you have explicitly opted in.

3. Transfer and Sharing of Personal Data

Your personal data may be shared in limited circumstances:

  • Service Providers: We may share data with trusted third-party providers for purposes such as website hosting, analytics, or technical support. These providers are bound by strict confidentiality agreements and are required to use your data only as instructed by us.
  • Legal Obligations: If required by law, we may disclose your data to regulatory authorities or other third parties.

We do not sell, trade, or lease your personal data to third parties for their own purposes.

4. Obligatory vs Voluntary Provision of Data

Providing personal data is generally voluntary when interacting with our website. However, certain information, such as your name and email address, may be required to:

  • Respond to specific inquiries.
  • Fulfil a request you have made.

If you choose not to provide necessary information, we may be unable to process your request or provide certain services.

5. Your Rights Regarding Your Data

As a user, you have the following rights under applicable data protection laws:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can ask us to correct inaccuracies or incomplete data.
  • Erasure: You can request that we delete your personal data where it is no longer needed for the purposes for which it was collected.
  • Restriction: You can request limitations on how we process your data in specific circumstances.
  • Objection: You can object to the processing of your data, particularly for direct marketing purposes.
  • Data Portability: You can request your personal data in a structured, machine-readable format.

To exercise any of these rights, please contact us using the details provided in the Contact Information section below.

6. Data Security and Retention

We implement industry-standard measures to protect your personal data, including:

  • Encryption: Data transmitted through the website is encrypted using Secure Socket Layer (SSL) technology.
  • Access Control: Only authorised personnel with a legitimate need can access personal data.
  • Secure Hosting: Data is stored on secure servers with safeguards to prevent unauthorised access.

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy or as required by law. Once no longer needed, your data will be securely deleted or anonymised.

7. Direct Marketing

We will not use your personal data for direct marketing unless you have explicitly opted in to receive such communications. If you opt in, you can unsubscribe at any time by clicking the "unsubscribe" link in marketing emails or contacting us directly.

8. Changes to This Privacy Policy

Premier Point Services may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page, and we encourage you to review the policy periodically.

9. Contact Information

If you have questions, concerns, or wish to exercise your data rights, please contact us:

Premier Point Services
Email: contact@premierpoint-services.com
Address: Unit 4005, 40/F., Singga Comm Centre, No. 144-151 Connaught Rd West, Sai Ying Pun, Hong Kong

Business Number: 78253506